Kind words from the people we care for

Nothing says more about Trust In Care than the people we support and their families. These are their own words — gathered by our office team from service users in Sandwell, Birmingham and the West Midlands, and shared here with their permission.

★★★★★ Rated by the families we support

0% would recommend us

CQC registered home care provider

“Without Trust In Care, June wouldn’t be here.”

“At the beginning it was terrible. With your help she is happy and content. The girls help with daily tasks like changing the bed — I can’t do it on my own. The girls really look after June, they make us both laugh, and we have consistent carers.

We have a really good relationship with the carers — they always come so happy. Trust In Care are just really good at what you do. The girls come and do the job, but with such good care. I have a friend who has care with a different company and he is not happy — but we have no problem. I would definitely recommend Trust In Care.”

Robert P.Husband of a service user

★★★★★

“It has allowed me to go back to work.”

“Trust In Care has helped me by providing an excellent service, with carers who provide a high level of care. This has allowed me to go back to work and day-to-day activities. The biggest difference is being able to feel part of society again.

What I like most about the carers is the level of care they provide and their personalities — they are very caring and compassionate. I would absolutely recommend Trust In Care because of their professionalism and all the support they offer, not just the care. Part of the family.”

M. B. F.Service user

★★★★★

“Whenever I need help, Trust In Care is there.”

“Trust In Care are very good — everyone is very good. The support is very good and I have improved a lot. The carers are very good and reasonable. I would definitely recommend Trust In Care because they are very good, sympathetic and respectful.”

Mohammed L.Service user

★★★★★

“I wouldn’t be here if I didn’t have support — it has enabled me to live at home.”

John: “I like how the carers are ready to deal with any problem — the carers are cheerful. As I was previously a health service manager, I rate them very well. Worth more than what I pay. I would definitely recommend Trust In Care because I am satisfied.”

J. P.: “Trust In Care has really helped me, as I couldn’t manage to support John on my own. Neither of us has any immediate family nearby, and the distance would be too much if John wasn’t at home. I like the way the carers come in and greet us. They are cheerful and I would recommend Trust In Care.”

John & J. P.Service user and his partner

★★★★★

Your story could be here

If Trust In Care supports you or someone you love, we would be grateful for a few honest words. Reviews help other families in the West Midlands and Leicestershire find care they can trust — and they mean the world to our carers.

Share your experience

Had a good experience with us? Tell other families.

We are listed on homecare.co.uk, the UK’s leading independent home care review site. Leaving a review takes about three minutes, and every review is checked by homecare.co.uk before it is published.

1Tap Write a review — it opens the homecare.co.uk review form for Trust In Care.

2Say who you are (service user, relative or friend) and rate us on things like staff, care, communication and value.

3Add a few sentences in your own words and submit. homecare.co.uk will confirm it with you before it goes live.

Prefer paper? Ask any of our carers or ring the office on 0121 439 1171 and we will post you a review card.

Kind words from the people we care for

“I can’t thank the whole team enough”

“Without Trust In Care, June wouldn’t be here.”

“It has allowed me to go back to work.”

“Whenever I need help, Trust In Care is there.”

“I wouldn’t be here if I didn’t have support — it has enabled me to live at home.”

Your story could be here

Had a good experience with us? Tell other families.

Thinking about care for someone you love?