Our team · Sandwell, Birmingham & Leicestershire

The people behind the care

Home care is only ever as good as the person who walks through the door. Meet the carers and office team at Trust In Care — DBS-checked, trained, and chosen as much for their kindness as their skills.

Enhanced DBS checked
Trained & shadowed before working alone
Same carers, same times where we can
Chosen for kindness first

Trust In Care carers outside the West Bromwich office on High Street

339 High Street, West Bromwich

The team

A real person answers the phone

Behind every visit is a small office team in West Bromwich who plan the rotas, check on how things are going and pick up the phone when you need them. They are the people you will speak to first — and the ones who make sure nothing falls through the gaps.

 

Care coordination

Matching each person with the right carers, keeping visits consistent and adjusting quickly when needs change.

 

Quality & compliance

Regular spot checks, supervisions and reviews so the care we promised is the care that is delivered.

 

Training & support for carers

Inductions, shadowing shifts and ongoing training assistance — including Level 2 and 3 diplomas — with an open-door policy.

Meet the carers

Familiar faces you can trust

Tap a carer to hear, in their own words, why they do what they do. Every carer is enhanced-DBS checked, fully inducted and shadowed before they ever work alone.

Lakhwinder (Lakhy), Community Care Assistant at Trust In Care

LakhyCommunity Care Assistant

With her bubbly personality and caring nature, Lakhy brings a smile to every home she visits. She is passionate about person-centred care — which is why so many people look forward to seeing her.

EnglishPunjabiHindiUrdu

Coreene, Community Care Assistant at Trust In Care

CoreeneCommunity Care Assistant

Always smiling and full of joy, Coreene has a wonderful way of making others smile too. Her gentle, caring nature and positive outlook bring comfort, laughter and companionship to the people she supports.

Anita, Community Care Assistant at Trust In Care

AnitaCommunity Care Assistant

A caring and dedicated carer who is passionate about supporting others. Anita’s friendly nature, warm smile and willingness to help mean the people she supports feel comfortable, understood and well cared for.

EnglishPolish

Akosua, Community Care Assistant at Trust In Care

AkosuaCommunity Care Assistant

Sweet, compassionate and incredibly supportive, Akosua always puts the people she cares for at the heart of what she does. She takes pride in making sure they are happy, comfortable and receive safe, person-centred care.

Kulwinder, Community Care Assistant at Trust In CareKulwinder
Manjeet, Community Care Assistant at Trust In CareManjeet

Kulwinder & ManjeetCommunity Care Assistants · a wonderful team

Kind-hearted, cheerful and always welcoming, Kulwinder has a calm, friendly nature that helps people feel comfortable and supported. Friendly, caring and thoughtful, Manjeet supports people with kindness and respect. Together they are known for their cheerful personalities — bringing warmth, laughter and companionship to every visit.

Gurmeet (Harman), Community Care Assistant at Trust In Care

Gurmeet (Harman)Community Care Assistant

Known to many as Harman, she brings kindness, warmth and compassion to everything she does. Friendly and always supportive, Harman goes above and beyond so the people she supports feel valued, comfortable and well cared for.

 

This could be you

We are growing in Sandwell, Birmingham and Leicestershire. Training assistance, a proper induction and shadowing shifts before you work alone.

Join our team

The people we support

Moments that matter

Care happens in living rooms and bedrooms, not offices. With their kind permission, here are some of the people we support — and the carers who visit them.

A Trust In Care service user at home with carers Kulwinder and Manjeet

At home with Kulwinder and ManjeetRegular visits from the same two carers — a familiar routine and plenty of laughs.

A Trust In Care service user at home with a member of the office team

A visit from the office teamOur coordinators visit too — checking the care plan still fits and simply saying hello.

1:1

Every person has their own care plan, written with them and their family — not a one-size-fits-all rota.

Same faces

We keep the same small group of carers with each person wherever we can, so trust can build.

Family too

We keep relatives informed and involved. Read what they say on our testimonials page.

Care about people? Come and work with us.

We are recruiting Community Care Assistants across Sandwell, Birmingham and Leicestershire. If you are kind, reliable and want a job that means something, we would love to hear from you.

  • Training assistance, a proper induction and shadowing shifts before you work alone
  • Support to complete Level 2 and 3 Health & Social Care diplomas
  • Friendly office team with an open-door policy
  • Drivers and non-drivers welcome — tell us your area